Rubbish Clearance Merton is committed to providing an accessible and inclusive digital experience for all customers in the Merton area, including people with disabilities. We want everyone to be able to research our accessible rubbish clearance services, request a quote, and contact our team without barriers. This Accessibility Statement explains the steps we take to support accessibility and how you can get in touch if you need assistance.
We aim for our website and online services for rubbish clearance in Merton to comply with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines provide a recognised standard for making web content more accessible to people with a wide range of abilities and assistive technologies. We are continually improving our content and design to meet these standards and to make our service information easy to understand and navigate.
Our website is designed to work with commonly used screen readers so that customers in Merton who rely on audio or braille output can access information about our clearance services. We use clear headings, descriptive text, and meaningful labels to help screen reader users move through pages efficiently. Images that convey important information are given descriptive alternative text, and we avoid using images of text wherever possible so that all essential details are available in an accessible format.
Many people use a keyboard or alternative input device rather than a mouse. Our website can be navigated using only a keyboard, allowing users to move through menus, forms, and content using the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements such as buttons and form fields are designed to receive visible focus, so you can clearly see where you are on the page. This is particularly important for those arranging accessible rubbish clearance in Merton who may prefer or require keyboard-only navigation.
We aim to keep language clear and straightforward so that information about our rubbish clearance services in the Merton area is easy to understand. Content is organised with logical heading levels to support quick scanning and assistive technology navigation. We use sufficient colour contrast between text and background to make reading easier, and we avoid relying on colour alone to convey meaning.
When you use our online forms to request accessible rubbish clearance in Merton or to contact our team, we strive to ensure that fields are clearly labelled and that any required information is easy to identify. Error messages are written in plain language and are designed to help you correct mistakes without confusion. Our goal is to make the process of arranging a collection as straightforward as possible for all users.
Accessibility is an ongoing process. We regularly review our website, test key pages, and update features to align with WCAG 2.1 AA recommendations. As our rubbish clearance services in Merton evolve, we will continue to consider accessibility at every stage, from design and development to content updates.
If you experience any difficulty using our website, encounter a barrier, or need information about our rubbish clearance services in Merton in an alternative format, please contact us. You can reach our team by phone or email to request support, ask accessibility questions, or provide feedback. We will review your request and aim to respond promptly, offering information in a way that works for you, such as by telephone or in a more accessible written format.
Your feedback helps us improve. If you have suggestions on how we can make our website or services more accessible for the Merton community, please let us know. We are happy to discuss reasonable adjustments, including alternative ways of booking collections or receiving service details. Our priority is to ensure that every customer can access our rubbish clearance services in Merton with confidence and independence.
Read the accessibility statement for Rubbish Clearance Merton, outlining our commitment to WCAG 2.1 AA, screen-reader support, keyboard navigation, and how to request accessible rubbish clearance in Merton.
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